Friday, January 13, 2017


On January 2 I got a call from the insurance specialist at the Proton Therapy Institute to tell me she had confirmed that my insurance is all in place. Next: wait to get the agenda for my next trip to Jacksonville.

Yesterday (January 12) I emailed the PTI appointment coordinator to ask how much longer it would take for me to find out about my upcoming schedule. Today I got a phone call from a nurse at PTI saying she found out yesterday that I was ready to start scheduling my next appointment (!?!). Apparently there was a breakdown in communications between PTI staff members.

Now I'm waiting again to see when things will start happening.

No comments:

Post a Comment